Terms of service

Southwestern Distillery Limited T&C’s

Terms & Conditions

The placing of an order constitutes an agreement by you the customer to purchase in accordance with our terms and conditions.

For orders placed online, payments will be charged at the time of ordering. We reserve the right to amend prices where necessary and without notice.

We do not share any information gathered with external companies. We aim to respond promptly and efficiently to all comments and do our best to ensure you are satisfied with our service and products. We endeavour to make our descriptions and pictures as accurate as possible.

We accept the following methods of payment, online Credit Card/ Debit Card. If your card issuer or bank refuses to authorise payment to us, we will contact you for further instructions. We will not be liable for any resulting delay or non-delivery. All prices include VAT where appropriate. We reserve the right to amend prices where necessary and without notice. Where a refund is appropriate it will only be made payable to the purchaser of the goods.

Personal Information & Privacy

By entering any personal information on our website, you affirm that it is genuine, accurate and current in all respects. You will need to notify us of changes to your personal information by contacting us as soon as possible. All personal information we collect is treated as confidential. On using this website, you may be required to enter some personal details such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information.

We understand the need to make your order and payment details secure, however we cannot be held liable for any loss you may suffer if an external party accesses the data you provide when using our website. We know of no documented cases of credit card fraud using our shopping system over the internet. All credit card numbers are encrypted in the software when the order is placed using encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. At times we may use statistical information gained from your visit to help us improve our service and products, however, this will of course always remain confidential. We may also use this information to contact you regarding your order and future offers, but we will not pass your details on to a third party.

Southwestern Distillery shall not be liable for any loss of profits, inconvenience, consequential or indirect loss or damage or have any liability to pay compensation other than any refund outlined elsewhere in these conditions. Our terms and conditions are governed by the law of England and Wales. If any part is deemed invalid or unenforceable the validity and enforceability of all other parts shall not be affected. These terms and conditions do not affect the customer’s statutory rights. The content of Southwestern Distillery web pages and publications are owned and managed by Southwestern Distillery. They are subject to copyright, and by using our publications and web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to use or adapt content of Southwestern Distillery publications or web pages for any other purpose without the prior written permission.

Pay Day Sale 

  • 20% off sitewide excluding RTD cans and pre-existing bundles.
  • While stocks last. Cannot be used with any other discount, offer or promotion.

Connie Glaze Gift with Purchase Promotion

  • The free gift cannot be substituted for any other item, cash or credit.
  • Placing multiple orders or orders for multiple items does not entitle you to more than one free gift.
  • This offer is only available on orders placed here on our website, connieglazevodka.com.
  • The free gift offer may not be used in conjunction with any other offer, discount code or promotion that we run on our website, unless otherwise stated.
  • Only one free gift per order unless otherwise stated.
  • The free gift will be automatically applied to all orders totalling £40 or more.
  • No discount codes can be used in conjunction with the free gift offer.
  • The free gift will be dispatched with the relevant items from your qualifying order.
  • If a customer wishes to return an order or item which qualified for a gift with purchase, the transaction can only be refunded if the gift with purchase item is also returned.
  • The Promotion is whilst stocks last only.
  • To use a discount code INSTEAD of claiming your free gift, click on the free gift icon in your cart an click ‘No Thanks’. This will enable a discount code to be used.
  • We reserve the right to amend these terms and conditions at any time. If we do this we will publish the amended terms and conditions on this page.

 

Connie Glaze Email Newseltter Monthly Prize Draw Terms & Conditions

  • If you participate in Tarquin's Gin promotions and giveaways you fully accept these general terms and conditions of and acknowledge that you fulfil all eligibility requirements.
  • The competition is open to residents of mainland United Kingdom aged 18 years or over except employees of Southwestern Distillery and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
  • By entering the giveaway, you agree to sign up to the Connie Glaze Vodka email communications.
  • One winner will be drawn every month. The winner will receive: A case of Connie Glaze Vodka (e.g. 6 x 70cl bottles)
  • Only one entry per person is permitted.
  • There is no entry fee and no purchase necessary to enter this giveaway.
  • The winner will be selected at random and notified within 1 week of the competition closing date.
  • The winner will be notified by by email only.
  • The winner must reply within 48 hours of being notified to claim the prize.
  • The giveaway is as stated and cannot be exchanged for credit/ vouchers/ cash and is non transferrable.
  • Connie Glaze reserves the right to cancel the competition at any time. Cancellation will only occur when the competition integrity is breached by copycat or malicious accounts.
  • Connie Glazen reserves the right to amend these terms and conditions at any time. If changes are made, they will be published on this page.
  • The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
  • Entry into the competition will be deemed as acceptance of these terms and conditions.